Politique de remboursement

Thank you so much for your purchase from Keen Scents. If you are not 100% satisfied with your purchase for whatever reason, we are here to help!

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be:

• Purchased within the last 30 days
• Unused
• In the same condition that you received it
• In the original packaging

To receive a initiate a return, please contact us by email: info@keenscents.com.

Shipping charges incurred in connection with the return of a product are non-refundable and are the responsibility of the customer.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.